Purpose of Position: 

As a Medical Assistant at our Pain Management Clinic and Surgery Procedure Center, you will play a pivotal role in providing clinical assistance and support to our healthcare team. Your responsibilities will encompass a wide range of tasks aimed at ensuring the smooth operation of the clinic and the delivery of high-quality patient care services. 

  
Essential Competencies/Performance Expectations: 
-Demonstrate commitment to our clinic's mission and values 
-Exhibit excellent communication, professionalism, and organizational skills 
-Possess a clear understanding and proficiency in all appropriate nursing competencies 
-Demonstrate critical thinking, problem-solving, and decision-making abilities 

Minimum Education and Experience: 
-Completion of training in an accredited Medical Assistant School 
-Preferably 2 years of clinical experience; however, six months to one year's experience in a  physician's office or related clinical setting will be considered 

Interpersonal Skills: 
Develop and maintain effective relationships with colleagues, patients, and the public 
Ability to communicate effectively both verbally and in writing 
Maintain composure and professionalism in urgent situations 

Critical Thinking: 
-Strong planning, organizing, and prioritization skills 
-Exercise sound judgment and decision-making abilities 

Knowledge: 
-Proficiency in nursing competencies and organizational policies and procedures 
-Physical Requirements: 
-Moderate physical effort required; intermittent moderate physical exertion 

Position Responsibilities: 

Your responsibilities will include, but are not limited to: 

-Positive interaction with patients, demonstrating empathy and professionalism 
-Collaborating effectively with team members and treating all staff and patients with courtesy and respect 
-Maintaining positive customer relations and upholding the clinic's mission and philosophy of patient care 
-Managing physicians' schedules and updating patient records 
-Assisting physicians with examinations, treatments, and procedures 
-Ensuring the availability of necessary supplies and equipment in examination rooms 
-Communicating effectively with patients regarding test results and aftercare procedures 
-Managing appointment scheduling and directing patient inquiries appropriately 
-Adhering to safety, regulatory, and organizational policies and procedures 
-Collection and documentation of urine drug screens