Medical Payment Poster

Resolve Pain Solutions is committed to improving the quality of life for individuals experiencing chronic and acute pain. We are seeking a detail-oriented Medical Payment Poster to join our revenue cycle team and support the accurate processing of insurance and patient payments.

Our revenue cycle professionals play a critical role in ensuring financial accuracy and efficiency by properly posting payments, identifying discrepancies, and supporting timely claim resolution. The ideal candidate is highly organized, analytical, and experienced in medical billing systems and insurance payment processing.

Position Summary

The Medical Payment Poster is responsible for the accurate and timely posting of insurance and patient payments, contractual adjustments, and denial codes within the billing system. This role involves reviewing remittance advice, identifying discrepancies, researching unidentified payments, and ensuring account balances are accurate.

The Payment Poster works closely with the billing and collections teams to ensure payments are properly applied and that any issues related to denials, credits, or posting errors are addressed promptly.

Key Responsibilities

• Post insurance and patient payments accurately and in a timely manner using electronic remittance advice (ERA) and manual explanation of benefits (EOBs).

• Record and apply contractual adjustments, denials, deductibles, copayments, and coinsurance in accordance with payer guidelines.

• Review remittance details to ensure payments align with payer contracts and expected reimbursement.

• Identify, research, and resolve payment discrepancies, posting errors, and unidentified payments.

• Recognize and report denial trends or payment issues to the appropriate billing or collections team for follow-up.

• Identify and flag credit balances at the time of posting and assist in correcting accounts as needed.

• Maintain accurate documentation of payment posting activity within the billing system.

• Work closely with revenue cycle team members to ensure timely claim resolution and accurate account balances.

• Meet established productivity and accuracy standards for payment posting activities.

Qualifications

• 1–3 years of medical payment posting or medical billing experience preferred.

• Experience working with EOBs, ERAs, and payer remittance documentation.

• Familiarity with medical billing software and electronic health record (EHR) systems.

• Strong attention to detail and data entry accuracy.

• Excellent organizational and analytical skills.

• Ability to identify discrepancies and troubleshoot account issues effectively.

• Ability to maintain patient confidentiality and comply with HIPAA privacy and security standards.

Professional Expectations

• Maintain an organized and efficient work environment.

• Communicate any payment posting issues or discrepancies to leadership in a timely manner.

• Collaborate with billing and collections teams to support efficient revenue cycle operations.

• Follow company policies and procedures while maintaining the highest standards of accuracy and professionalism.

• Perform additional duties as assigned to support departmental needs.